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  1. Asteroom
  2. Asteroom Capture Service
  3. General Questions

General Questions

  • Cheatsheet For Appraisal Data Collection
  • How to transfer album to Asteroom
  • Pre-Shoot Checklist for Sellers/Agents
  • How do I decide between ordering a capture service vs creating the tour myself?
  • Where can I display my capture service 3D tour and 2D photos?
  • Who is the capture service designed for?
  • Is there a limit to the size of the property that a 3D tour can be created?
  • What guarantee of service does Asteroom offer for the capture service?
  • How do I know Asteroom photographer's are qualified?
  • Do I need to be at the property with the photographer during the capture service?
  • What if I need to reschedule my capture service appointment?
  • How quickly will I receive my Capture Service Package after the property has been photographed?
  • How to check if my area is covered by Capture Service?
  • What's the relationship between photographers and Asteroom?
  • Does the photographer has a badge to prove their identity?
  • Will I receive my photographers contact information prior to the appointment?
  • How do I order the Capture Service thru Asteroom?
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