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Asteroom Capture Service

Let Asteroom create your 3D tour and take 2D photos

General Questions

  • Cheatsheet For Appraisal Data Collection
  • How to transfer album to Asteroom
  • Pre-Shoot Checklist for Sellers/Agents
  • How do I decide between ordering a capture service vs creating the tour myself?
  • Where can I display my capture service 3D tour and 2D photos?
  • Who is the capture service designed for?
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Billing and Return Information

  • Are there any additional or hidden costs?
  • When will my credit card be charged?
  • How does the payment for Asteroom Capture Service work?
  • What if I'm not satisfied with the pictures or tour?
  • What if I need to cancel my capture service appointment?

Troubleshooting

  • What if I need changes to the delivered capture service?
  • How can I reach customer support for the capture service?
  • What if the capture service isn't available in my area?
  • If the photographer damages the property who is liable for the repairs?
  • What if my photographer does not show up when scheduled?
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