Asteroom Customer Support
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Recent activity by Asteroom Customer Support-
How to add multiple contact profiles to a tour and/or add your clients contact details to a tour?
If you create 3D tours for others, you probably want to change the contact profile to theirs. Now you can create a profile list in the tour setting with their thumbnails, names, emails, and phone n...
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How to export and send missing panorama pictures to Asteroom?
1. Use your phone to open the Asteroom app and click "My Tour." 2. Click the plus "+" sign and create a new tour. 3. After you create the new tour, please upload the missing photos from the Astero...
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How does the referral program work?
For every friend that purchases a 3D tour kit via your personal share link, you will get an imaging package (for up to 30 panoramas) credited to your account. The free credits will automatically ap...
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Getting Started Step-by-Step Guide
Open you Asteroom 3D Tour Kit and ensure everything is there, rotator, charging cord, tripod, fisheye lens, and phone case (if ordered) Start charging the rotator before turning it on for the firs...
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Pre-Shoot Checklist for Sellers/Agents
Indoor Checklist All Lights On Blinds / Curtains Open Ceiling Fans Off Boxes out of Rooms to be Shot Pets Away / Caged People Gone or on a Different Level than Photographer Clutter Away or Hidden ...
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How do I refer friends?
Anyone that has created at least one virtual tour with a dollhouse is eligible for the referral program. Click the "share" button underneath the tour and select the "Refer a Friend" option. (You m...
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How to shoot real estate photography with a mobile phone?
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How to shoot and edit interior photography?
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How to photograph interiors with your phone?
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What's 2D still enhancement?
2D Stills Enhancement is to serve those who prefer to take real estate stills themselves. Asteroom enhances your photos in aspects of lawn repair and upgrades, alternative outdoor sky, color tune, ...