Asteroom Customer Support
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Recent activity by Asteroom Customer Support-
How can lenders and appraisal management companies take advantage of Fannie Mae value acceptance + property data, and what steps do they need to take to use it?
In summary, lenders and appraisal management companies can take advantage of Value Acceptance + Property Data by leveraging technology, data-driven processes, and third-party service providers. By ...
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What are the benefits of using the Fannie Mae's value acceptance + property data for lenders and borrowers?
The main benefits as stated by Fannie Mae for this new option is “reduces cycle times and may reduce borrower costs, promotes safety and soundness by obtaining a current observation of the subject ...
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How Does Fannie Mae's value acceptance + property data work?
This is a new option that utilizes property data collection by an approved third-party service provider. When a lender submits a subject property to the Desktop Underwriter® (DU) they will receive ...
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What is Fannie Mae's value acceptance + property data?
Fannie Mae's value acceptance + property data is an update to the seller guide released March 2023. This change will use data and technology to accept lender-provided value. This will allow lenders...
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What types of properties and loan transactions are eligible for the Fannie Mae Value Acceptance + Property Data?
The value acceptance offer will be considered on the transactions below: Loan casefiles that receive an Approve/Eligible recommendation One-unit properties, including condominiums Li...
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How to redeem a voucher activation code?
We are providing the free tour because we want you to be able to experience Asteroom right away without needing to worry about the software costs. We recommend you take advantage of this tour by pr...
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Cheatsheet For Appraisal Data Collection
Get the equipment ready before shooting: Fully charge the Asteroom rotator and your phone. A low battery can result in errors leading to a reshoot. Fully extend the three legs of the Asteroom trip...
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How to transfer album to Asteroom
Once you have captured the necessary 360 images, select the Album Tab on the Asteroom App, find the photo album with the 360 images you just captured for that project location. Then by pressing and...
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How come I can't upload my 2D still photos to Asteroom app thru my phone?
Please check with your phone settings to ensure you allow access to the uploading photos in the Asteroom app. Check your settings to ensure you've enabled access to all photos for the Asteroom ap...
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Asteroom Tutorial Video
Watch this video to learn how to set up and use Asteroom 3D Tour Kit to create 3D tours.