How Does Asteroom Pay Photographers And Panels? – Asteroom

Asteroom partners with Stripe to make payments and file 1099 tax forms that summarize your earnings from the year to date.

If you have not yet set up a Stripe Express account, please contact capture-service@asteroom.com, and we will send you an invitation.

What is Stripe Express?

Stripe Express is a new way to engage with Asteroom and Stripe. Stripe Express allows you to track your earnings, manage tax forms, update your business/personal information, and get direct support from Stripe from a web-based portal and app. Learn more about Stripe Express: view on stripe

How do I download the app?

If you’d like to download the Stripe Express app, you can do so here from

iOS:https://apps.apple.com/us/app/stripe-express/id1560214813
Android: Not available

Or you can use either the web-based portal to access your account and tax information.

Which email address does Stripe use to send Stripe Express invitations?

Stripe uses the email information associated with your Asteroom account to send you an invitation to sign up for Stripe Express. If you haven’t received that email, contact Stripe Support.

Why haven’t I received a Stripe Express invitation?

Check your spam or junk mail folder in case your invitation landed there.

You might not receive an invitation if Asteroom doesn’t have your most current email address on file. You need to either update the email address on your account or check your other email addresses for an invitation.

You may not have received an invitation for other reasons, such as:

You earned less than the threshold for your form type.
Your email address on file is incorrect, missing, or unable to receive email.
Your specific account is unsupported on Stripe Express (in uncommon situations where multiple users are sharing the same account, or the same email address is being used on more than 20 accounts)

My information has changed since I signed up for Asteroom. How can I edit information?

Update your account information in the Account tab:

Under Stripe Express Account, you can update the email address and phone number used to log in to Stripe Express. Please note that only one contact method can be updated at a time.
Under Language preference, you can choose your preferred language for Stripe Express.
Under Payout and Professional Details, you can update personal and legal entity information and view your bank account or debit card information for payouts. To update your payout details, please reach out to your platform.